What Is An AI Incident

An AI incident is any situation where our AI causes harm, gives wrong output, leaks data, or behaves in an unexpected or dangerous way.

How To Report An Incident

  1. Stop using the AI feature immediately.
  2. Take a screenshot of the incident.
  3. Report to [Founder Name] at [Email].
  4. Do not delete any logs or evidence.
  5. Inform affected users within 24 hours.

Response Timeline

0-2 Hours — Identify and contain the incident. 2-8 Hours — Investigate root cause. 8-24 Hours — Notify affected users. 24-72 Hours — Fix the issue and document it. 7 Days — Publish incident report internally.

Prevention Measures

  1. Run monthly AI audits using this template.
  2. Test AI output before every major update.
  3. Keep logs of all AI decisions for 90 days.
  4. Train all team members on this policy.